Standard Terms & Conditions

These terms and conditions contain limitations and exclusions of liability


1.1 Definitions:

(a) “Contractor” means any third party supplier, agent, contractor or sub-contractor arranged or engaged by The  Agency on behalf of Customer to supply Services;

(b) “Credit Account” has the meaning given in condition 8.1;

(c) “Customer” means any person who purchases Services from The Agency. If Customer is more than one  person, these Terms will bind those persons jointly and severally;

(d) “The Agency” means Oceania Yacht Agency Limited (NZ Company No. 5802748);

(e) “Services” means services provided by The Agency to Customer from time to time as set out in the Specification;

(f) “Specification” means the description or specification of the Services agreed in writing between The  Agency and Customer; and

(g) “Terms” means these terms and conditions of supply, as may be amended from time to time. 1.2 Interpretation: In these Terms, unless the context requires otherwise:

(a) a person includes any company, body corporate or body of persons (incorporated or not);

(b) any headings to the conditions shall be ignored in interpreting these Terms; and

(c) the word including and other similar words do not imply any limitation.


2.1 Unless otherwise agreed in writing by the parties, these Terms shall apply to the supply of all Services by The Agency to  Customer (together with any written terms of engagement of The Agency sent by The Agency to Customer) to the exclusion  of all other terms and conditions. If there is any inconsistency or conflict between these Terms and the terms of  engagement, these Terms shall prevail.


3.1 Any proposal, including any quotation specified therein, provided by The Agency to Customer shall not constitute an offer  but an invitation only for Customer to purchase Services based on that proposal. Any proposal is valid for thirty (30) days  from its date of issue (unless otherwise stated in the proposal), after which period the proposal and any quotation therein  shall expire. If The Agency provides a written proposal to Customer, the price and Specification of the Services shall be

those stated in the proposal and the applicable terms of engagement shall include any other specific terms set out in that  proposal, provided that:

(a) The Agency accepts the engagement under condition 4.1; and Customer completes online customer details and  acceptance webform ( see ) or otherwise accepts the terms of engagement  based on the proposal within the stated time period.


4.1 Engagement: To make an offer to purchase Services based on the proposal provided by The Agency, Customer will  complete the online webform as set out in Clause 3.1(a) unless otherwise agreed by the parties. The Agency reserves the  right to reject any offer, and an engagement will become binding only when The Agency has accepted the offer in writing  made by the Customer as provided herein.

4.2 Customer’s amendments: Customer may at any time, with written agreement of The Agency, request amendments in the  Specification or any specific terms of the engagement. Subject to condition 4.4, The Agency may (but shall not be obliged to)  accept any such amendments requested by Customer, provided that Customer shall be responsible for costs already  incurred and/or additional costs incurred by The Agency and/or any Contractors as a direct result of such amendments. If  Customer requests for any Service to be supplied sooner than originally specified, The Agency shall not be obliged to meet  such requests but shall use commercially reasonable efforts to do so, provided that Customer shall be responsible for any  additional costs incurred by The Agency and/or any Contractors as a direct result of such amendments.

4.3 The Agency’s amendments: The Agency reserves the right to amend the Specification if necessary to comply with any  applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of Services, and  The Agency shall notify Customer in any such event.

4.4 No cancellation: Except with the express consent of The Agency, Customer may not cancel an engagement after it has  been accepted by The Agency.


5.1 Services: The Agency shall supply Services to Customer in accordance with the Specification in all material respects. The  Agency will use reasonable commercial efforts to meet any supply dates specified in Customer’s service level agreement or  terms of engagement. Subject to conditions 6.3,

8.7 and 10.4, The Agency may arrange or engage Contractors to provide Services directly to Customer or provide labour,  materials, goods and services of any nature as required in connection with the Services, provided that in all cases the  contractual relationship exists between Customer and Contractors directly and The Agency will not be liable to Customer for  any loss arising from any act or omission of the Contractor however arising.

5.2 Risk: Customer’s vessel shall be at Customer’s own risk at all times.

5.3 Title: Title to all incidental goods and supplies provided to Customer in connection with the Services will remain the  property of either The Agency or the relevant Contractor providing the goods and supplies until payment in full of the  applicable invoice in accordance with conditions 8.2 or 8.7, unless otherwise expressly agreed in writing. The Agency or  any Contractors will be entitled to reclaim possession of goods and supplies if Customer fails to make the applicable  payment by the due date.


6.1 Customer’s obligations: Customer shall:

(a) provide The Agency or any Contractors with such information and materials as may be reasonably required  in order to supply the Services, and ensure that such information is complete and accurate;

(b) co-operate with The Agency in all matters relating to Services;

(c) provide The Agency or any Contractors (including their respective personnel) with access to its vessel as  reasonably required by The Agency or the Contractors; and

(d) unless otherwise agreed, obtain and maintain all necessary licences, permits or other governmental approvals  that may be required for the Services (including the entry of Customer’s vessel into port and onto a berth for the  duration of its stay) before the date on which the Services are to start.

6.2 Customer Default: If The Agency’s performance of any of its obligations under its contract with Customer is prevented or  delayed by any act or omission or negligence of Customer, its personnel, contractors, agents, customers, visitors or breach  or non-observance by Customer of any of the Terms (“Customer Default”):

(a) without limiting or affecting any other right or remedy available to it, The Agency shall have the right to suspend  performance of the Services until Customer remedies the Customer Default, and to rely on the Customer Default to  relieve it from the performance of any of its obligations in each case to the extent the Customer Default prevents or  delays The Agency’s performance of any of its obligations;

(b) The Agency shall not be liable for any costs or losses sustained or incurred by Customer arising directly or indirectly  from The Agency’s failure or delay to perform any of its obligations as set out in this condition 6.2(a); and

(c) Customer shall indemnify and keep indemnified and shall hold harmless The Agency from and against any direct or  indirect loss, damage or liability incurred or sustained by The Agency and any proceedings, actions or claims against  The Agency (including by any Contractor) which directly or indirectly arises out of or in consequence to the Customer  Default, except to the extent that such loss, damage or liability arises from the act or omission or default of The  Agency. Customer shall reimburse The Agency on written demand for such costs and losses.


Customer shall indemnify and keep indemnified The Agency for all costs sustained or incurred in connection  with arranging any Contractor to provide the Services.


8.1 Prices: Subject to condition 3, prices of Services are as set out in the applicable proposal, terms of engagement or other  ancillary document provided by The Agency. The parties will mutually review and determine any adjustments to the prices of  Services prior to Customer’s execution of the terms of engagement if any cost price determining factors have been subject to  an adjustment. These factors include fees of Contractors, cost of third party supplies, and imposition of any government levy.

8.2 Other charges: Customer shall pay in full all additional charges in connection with and required for the performance of the  Services (including travelling expenses, shipping or delivery costs, freight costs, any costs associated with drydocking for any  vessel maintenance or repair works).

8.3 Tax: Unless agreed otherwise, prices are exclusive of the Goods and Services Tax (as defined in the Goods and Services  Tax Act 1985) that may apply to any supply under these Terms and other taxes, duties, levies or charges in any jurisdiction  levied on or in relation to the supply of Services to Customer (“Taxes”). The amount of any such Taxes will be for Customer’s  account and Customer shall pay or reimburse The Agency (including by way of deduction from Customer’s Credit Account)  for any costs incurred as a direct result of paying any such Taxes.


9.1 Invoice: The Agency shall invoice Customer on completion of the Services or otherwise in accordance with the proposal.  Unless otherwise agreed, Customer will open a credit account held with The Agency (“Credit Account”), from which The  Agency will deduct its invoice.

9.2 Payment: Unless otherwise agreed or specified by The Agency that payment must occur at an earlier date (which may be  earlier than delivery), each invoice issued by The Agency shall be paid within 7 days of the date of the invoice, in full, without  deduction, set-off or counterclaim by Customer. Customer shall make all payments under these Terms by the due date in  either: (i) cash delivered to the The Agency Head Office, or (ii) direct debit paid into The Agency’s nominated bank account in  cleared funds. The amount owing by Customer at any point in time must not exceed the credit limit granted by The Agency to  Customer.

9.3 Default: Failure by Customer to satisfy its obligation under condition 8.2 may result in The Agency suspending Customer’s  credit facilities without notice, until payment is made. If Customer’s non- compliance continues for more than sixty (30)  days, then The Agency may close Customer’s Credit Account and take any action that it is legally entitled to take to recover  the outstanding debt.

9.4 Amount owing to The Agency: Any payment received from Customer may be applied by The Agency to all or part of any  amount owing to The Agency as The Agency sees fit, irrespective of whether that payment is intended by Customer to be  for a particular Service or in connection with a particular invoice.

9.5 Dispute about invoice: If there is any dispute about an invoice issued by The Agency, Customer shall pay the undisputed  portion of that invoice by the due date, and work with The Agency in good faith to promptly resolve the dispute.

9.6 Interest: Where any amount payable to The Agency by Customer is not paid by thirty (30) days after the due date, The  Agency may charge interest on the amount outstanding from the due date to the date of payment. The interest rate will be  15% per annum.

9.7 Payment of Contractors: The Agency may, at Customer’s request, receive and hold Customer’s funds in trust under these  Terms in order to pay any Contractors directly on behalf of Customer and The Agency may be deemed to be acting as an  agent of Customer for the sole purpose of effecting payment to Contractors under this condition 8.7. Customer agrees and  acknowledges that The Agency may deduct its own fees/prices from Customer’s funds (with prior notice to Customer).


10.1 The Agency may terminate the contract, in whole or in part, at any time, upon written notice to Customer. The Agency shall  not be liable to Customer for any losses, damages or expenses resulting from such termination. Upon termination by The  Agency, all charges for Services performed and any ancillary charges owed to The Agency and/or any Contractors shall be  immediately due and payable by Customer. This right of termination shall be additional to all rights that The Agency  otherwise possesses.


11.1 Maximum liability: Subject to condition 10.2, The Agency’s maximum aggregate liability to Customer for any  reason whatsoever is limited to, at The Agency’s option, either:

(a) performance of the defective Services again; or

(b) issue of credit to Customer up to the aggregate value of the defective Services paid for by Customer.

11.2 Limitation of liability: Where any terms, conditions or warranties may not be excluded or modified in accordance with these  Terms, no claim for direct loss or damage by Customer relating to the Services will be allowed unless:

(a) the claim is notified to The Agency within thirty (30) days of providing the Service to Customer quoting invoice  number;

(b) The Agency is given a reasonable opportunity to investigate the claim.

In respect of goods or services used, supplied or performed by any Contractor in connection with the Services, which are of  defective workmanship or do not otherwise comply with the Specification, The Agency shall in no event be liable to refund  any fees/price or be liable for any loss arising from any act or omission of the Contractor however arising.

11.3 Exclusion of liability: Except as expressly set out in these Terms and subject to any terms, conditions or  warranties that by law may not be excluded or modified, all terms, conditions and warranties relating to the supply of  Services, whether expressed or implied, whether statutory or otherwise and whether oral or in writing, are expressly  excluded but reasonable endeavours will be taken to ensure that Services will conform to the Specification on the  date of supply (within the limits of reasonable commercial accuracy). Except as set out in condition 10.1, under no  circumstances does The Agency accept any liability whatsoever to Customer for any direct, indirect, special or  consequential loss or damage (whether for loss of profit, loss of business or revenue, loss of contracts, depletion of  goodwill, loss of anticipated or actual savings, loss of use, incurring of expense or otherwise), which may in any way  arise for any reason, including out of Services supplied or not supplied, of or in connection with any act or omission  of The Agency or any Contractors (or their respective personnel), or however arising, even if due to negligence of  The Agency or any Contractors (or their respective personnel).

11.4 Assignment of rights against Contractors: Notwithstanding condition 5.1, if any court of law determines that a contractual  relationship exists between The Agency and any Contractor by virtue of the fact that The Agency engaged the Contractor to  supply Services to Customer, then The Agency will use its best endeavours to assign, transfer or otherwise make available  to Customer the benefit of all unexpired and assignable guarantees and warranties given by the Contractor and the rights  (then vested in The Agency) to claim against the Contractor in connection with the Services, provided that The Agency will  not be liable to Customer for any loss arising from any act or omission of the Contractor however arising. The Agency shall  be entitled to rely on any limitations and exclusions of liability provided for in the Contractors’ terms and conditions as if they  were incorporated in these Terms.

11.5 Survival: This condition 10 shall survive termination of the contract between The Agency and Customer.


12.1 The Agency may suspend or reduce the provision of Services if The Agency is unable to perform or supply Services by  reason of circumstances reasonably beyond its control, including strikes, lockouts, accidents, riots, war, epidemics, act of  God, governmental action or order superimposed after the date of these Terms, failure of any Contractors and any other  third party suppliers, agents, contractors or sub-contractors, fire, communication line failures, power failures, floods, storms,  earthquakes, or natural disasters (in each case a “force majeure event”).

12.2 If the effects of a force majeure event continue for a period longer than two (2) weeks, The Agency at its absolute discretion  may terminate any engagement affected by the force majeure event. Customer will have no claim against The Agency, and  neither party will be liable for any loss arising from any suspension, reduction, delay in performing or failure to perform its  obligations under these Terms (other than a payment obligation) by reason of a force majeure event or any termination  pursuant to this condition 11.2.


13.1 Where Customer receives Services for business purposes, Customer acknowledges that the Consumer Guarantees  Act 1993 does not apply to any transaction to which these Terms apply.


(a) Customer authorises The Agency to collect, retain and use any information about Customer from any third  party (including from any trade reference or credit reporting agency), for the purposes of: assessing

Customer’s credit worthiness and determining whether or not to extend (or continue to extend) any credit  to Customer;

(b) responding to requests received by The Agency for information about Customer’s credit worthiness; and

(c) sending Customer marketing, promotional or other material relating to any Services or products that The  Agency may provide from time to time.


15.1 Dispute resolution: If a dispute arises out of or in connection with these Terms, the parties shall work together in good  faith to endeavour to promptly resolve such dispute.

15.2 Assignment: Customer will not, without the prior consent in writing of The Agency, directly or indirectly in any manner  assign or transfer its rights and obligations under these Terms to any third party.

15.3 Amendments: The Agency reserves the right to amend these Terms from time to time and to notify Customer by publishing  on its website ( ) the then current version of the Terms. Any supply of Services by The  Agency to Customer will be subject to the version of the Terms published on The Agency’s website on the date Customer  executes the terms of engagement for Services, and Customer shall be deemed to be aware of and bound by that version of  the Terms.

15.4 No agency: Except where condition 8.7 applies, The Agency and Customer are independent contractors and nothing in  these Terms will be deemed or construed to constitute either party a partner, agent or representative of the other party, or to  create any trust or commercial partnership. Neither party has the authority to act for or to incur any obligation on behalf of the  other party except as expressly provided in these Terms.

15.5 Severance: If at any time any of these Terms is or becomes unenforceable, illegal or invalid for any reason whatsoever, it  is to be read down so as to be enforceable, valid and legal. If this is not possible, such provision will be deemed to be  severed from these Terms without affecting the enforceability, legality, validity or application of any other provision of these  Terms.

15.6 Waiver: The Agency’s acceptance of payment, or delay or failure to act will not prejudice its rights or constitute a waiver.  No waiver by The Agency of any breach of Customer’s obligations shall constitute a waiver of any other prior or  subsequent breach.

15.7 Governing law: These Terms will be governed by, and construed in accordance with, New Zealand law and the  parties submit to the exclusive jurisdiction of the courts of New Zealand.

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